Refund policy

Draft — prepared with AI assistance, not legal advice. Version 2026-09-28.

⚠️ Note: the Featured Placement program ($19/week) is currently paused until further notice. The terms below remain in effect and will apply when the program reopens.

1. Products bought from sellers

Skill Harbor never processes sales payments. Refunds for products are handled entirely by each Seller under their own policy — contact the seller directly. We recommend sellers publish a clear, fair refund policy on their listing.

2. Admin Bridge — sold by the founder

Admin Bridge is sold personally by the founder of Skill Harbor ([legal name], [address]) — not by the Skill Harbor platform. Skill Harbor never processes payments; this purchase is a transaction with the founder directly, for a one-time price of US$15.

Refund policy: full refund within 7 days of purchase if the build does not deliver what its listing page promises (send your receipt and a short explanation to theskillharbor@gmail.com). After 7 days, refund requests are reviewed case by case. Approved refunds are issued to the original payment method via Stripe within 10 business days.

3. Skill Harbor's own services

Our only paid service is featured placement ($19/week). You may request a refund within 7 days of purchase if the featured week has not yet begun. Write to theskillharbor@gmail.com with your receipt.

4. How refunds are issued

Approved refunds are issued to the original payment method via Stripe within 10 business days.